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H 10701 N. College Ave Suite A
Indianapolis, IN 46280
½  Mon- Fri  8:00am to 4:30pm
 
' Telephone 317-844-9200
7  Fax 317-844-9203
' Emergency 317-870-9136
   
   

                                                                                 

CUSTOMER SERVICE

 
Candy Feltner, Director of Administration & Customer Service

Susan Vallone, Customer Service Specialist

Lisa Engle, Utility Billing Specialist

Sherie Bornino, Administrative Assistant

Colleen Byrnes, Data Entry Specialist

Administrative staff manage customer service matters including billing, permitting, inspections and locates. The District currently serves over 11,400 customers in Boone, Hamilton and Marion Counties. To view a list of neighborhoods served, visit our service area page. The administrative office is located in Suite A of the John M. Hensel Clay Township Government Center at 10701 N. College Avenue.

 
If you have a comment, concern or sanitary sewer emergency, we want to know. You may also want to look at our Frequently Asked Questions page for answers to common questions.
       
Call us between the hours of 8:00am and 4:30pm Monday through Friday ' 317-844-9200
Email customer service issues to Candy Feltner at 8 candy.feltner@ctrwd.org
Email any billing questions to Lisa Engle at 8 lisa@ctrwd.org
For after hour sewer emergencies call ' 317-870-9136