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CUSTOMER SERVICE ENGINEERING OPERATIONS & MAINTENANCE ACCOUNTING BOARD OF TRUSTEES
   
   
 

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  CUSTOMER SERVICE
   
  Candy Feltner, Director of Administration & Customer Service
 
 

Susan Vallone, Customer Service Specialist

Sherie Bornino, Administrative Assistant Terri Kreyling, Utility Billing Specialist Colleen Byrnes, Data Entry Specialist
   
 

Administrative staff manage customer service matters including billing, permitting, inspections and locates. The District currently serves over 12,000 customers in Boone, Hamilton and Marion Counties. To view a list of neighborhoods served, visit our service area page. The administrative office is located in Suite A of the John M. Hensel Clay Township Government Center at 10701 N. College Avenue.

   
  If you have a comment, concern or sanitary sewer emergency, we want to know. You may also want to look at our Frequently Asked Questions page for answers to common questions.
   
  Call us between the hours of 8:00am and 4:30pm Monday through Friday 317-844-9200
  Email customer service issues to Candy Feltner at candy.feltner@ctrwd.org
  For after hour sewer emergencies call 317-870-9136
   
   

 

 
10701 North College Avenue | Suite A | Indianapolis, IN 46280 | ph 317.844.9200 | fax 317.844.9203