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The District accepts cash or check payments. |
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You can also sign up for auto debit to have your bill automatically withdrawn from your bank account (this takes two months to become effective). Once you are set up, the first month will be a pre-note and the next month the amount will be deducted from your checking account. Once the pre-note is run your next bill will reflect this by saying DO NOT PAY, this amount will be automatically deducted from your checking account on the 20th in two separate places on your bill. |
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PLEASE NOTE: If you need to cancel your auto debit, you must call our office and cancel by the last day of the month in order for the auto debit to be removed from your account for the next billing cycle. |
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To mail in your payment, send it to: PO Box 40638, Indianapolis, Indiana 46240. |
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You can also bring it into the office or use our drive-up drop box at 10701 North College Avenue, Suite A, Indianapolis, IN 46280. Our office hours are from 8:00 am to 4:30 pm Monday thru Friday. |
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To start or stop service in your name, call our office at (317) 844-9200. |
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There is additional information on our Frequently Asked Questions Page. |
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Explanation of Cost |
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To download a schedule of our rates, click here. |
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Residential billing rates for customers with private wells pay a flat rate of $23.84. This rate is equivalent to metered water usage of 7,000 gallons per month. |
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Residential customers with water service pay a base charge of $9.56 per residential unit and a use charge of $2.04 per 1,000 gallons based on their annual balanced consumption usage. |
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Commercial customers with private wells pay a flat rate based on the property use. |
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Commercial customers with water service pay a base charge applicable to the size of the meter(s) at the service location and the property use and a use charge of $2.04 per 1,000 gallons of water consumed. |
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Billing Cycle begins on the 6th of each month and the bill is always due by the 20th. CTRWD bills in arrears so your current bill will be for the previous month's service. |
